Privacy Policy

We collect and use customer information only to operate the FreshMart storefront, process orders, coordinate deliveries, and improve service reliability.

Privacy Policy

Please review this page carefully before placing orders or using account features on FreshMart.

Information We Collect

Account details such as your name, email address, phone number, and saved delivery addresses are used to manage your customer profile.
Order, cart, and payment-related information is used to confirm purchases, support refunds, and maintain transaction records.
Basic device, browser, and usage data may be collected to improve storefront performance, security monitoring, and troubleshooting.

How We Use Your Information

We use your information to process orders, arrange deliveries, send status updates, and respond to support requests.
Saved address and contact information help speed up repeat orders and reduce checkout friction.
Operational analytics may be used to improve product availability, customer experience, and fraud prevention.

When Information May Be Shared

Delivery partners, payment providers, and technical service providers may receive the minimum information required to fulfill their role.
We may disclose information where required by law, legal process, or to protect the platform, customers, or business operations.
We do not sell personal customer information as part of regular storefront operations.

Data Security And Retention

Reasonable administrative and technical safeguards are used to protect account, order, and delivery information.
Customer information is retained for as long as needed for order history, support, legal, accounting, and service continuity purposes.
No internet-based platform can guarantee absolute security, so customers should also protect their own account credentials.

Your Choices

You can review and update profile details, saved addresses, and account information through your customer account.
If you need help with data corrections or account-related concerns, contact support using the details provided in the footer.
Continued use of FreshMart after policy updates means the revised terms apply going forward.